Thank you for visiting the Zenith Insurance Company Web Site. This document is our privacy statement, which we have created in order to demonstrate our firm commitment to the protection of the privacy of you, our customers and visitors. The following discloses our information gathering and dissemination practices for www.thezenith.com, and for any other Web Site operated by our companies.
Our Policies Regarding Children and Minors
If you are under the age of 18, do not submit any information over this Web site without the express consent and participation of a parent or guardian. Zenith will not knowingly collect any personal information about you if you are under the age of 13. If you believe that we have information from or about any minors under the age of 13, please notify us at 1-800-440-5020.
Information Collected, Use and Disclosure of Your Information
We use your IP address to help diagnose problems with our server, and to administer our Web Site. Your IP address is also used to gather broad demographic information.
We use cookies on certain pages of our site. Cookies are stored on your computer, not on our site. Most cookies are "session cookies" which means that they are automatically deleted at the end of each session. A cookie itself does not have the ability to automatically collect personal information about you. A cookie can store certain information that identifies your computer to us so that you don't have to re-enter that information as frequently when you use our site. The cookie does not contain your password.
The Web Site's registration form requires users to give us contact information including your name, address and phone number, financial information including credit card numbers, and demographic information including zip code (information about age, gender and income will be optional). The customer's contact information is used to contact the visitor when necessary.
We also occasionally send email to our users announcing changes in our services and other information we believe will be of interest to our customers and potential customers. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to check the users' qualifications for registration and to bill the user for products and services. Demographic and profile data is also collected at our site.
Additionally, Zenith may need to notify you of material changes to our privacy policy. If you have signed up to receive information from us via email, you will receive an email advising you of the change.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our site, we may collect such information into a file specific to you. We use information in the file that we maintain for you, and other information that we obtain from your use of the services, to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use .
We have partnered with various affiliates and companies, and gather information regarding services and products our partners may provide. This information may be made available to those affiliates and companies on an individual or aggregate basis.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.
Linked Sites
For your convenience, this site contains links to other sites. Zenith is not responsible for the privacy practices or the content of such Web Sites. For more information about our policies with regard to third party Web Sites, please see the Terms of Use .
Security
Access to personal information that you have provided to us is limited to employees and agents of Zenith who need to know that information in order to service your account. We store data in a controlled, secured environment. We have appropriate physical, electronic and procedural safeguards in place to protect against the loss, misuse or alternation of information that we have collected from you on our site.
We use the information that you provide for the express purpose of sending e-mail news and communications about Zenith and workers' compensation related issues. Zenith does not sell or share email addresses with third parties. We do not give or sell our customers' personal information to others for marketing purposes. If you do not want to receive e-mail from us, please follow the opt-out instructions at the bottom of any email message you receive from us, or email us at optout@thezenith.com .
This site gives users the following options for removing their information from our database, to not receive future communications or to no longer receive our service. You can send email to optout@thezenith.com .
This internet privacy notice applies to Zenith National Insurance Corp. and its subsidiaries, including:
- Zenith Insurance Company
- ZNAT Insurance Company
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web Site, you can contact:
Zenith Insurance Company
21255 Califa Street
Woodland Hills, CA 91367
818-713-1000
woodlandhills@thezenith.com
